Where is pick up? Do you offer delivery? do you ship?
Our studio is located in Port Coquitlam, BC Canada. Address will be given once order is accepted. We offer delivery within Metro Vancouver for an additional fee. We do not ship our cookies.
how much do the cookies cost?
Our cookies start at $3 each + GST. Any metallic design cookies start at $4 each + GST. The cost will increase based on design complexity and / or the amount of colours required.
how do i order?
- You can send us an email to firstname.lastname@example.org with your event date, design ideas and amount of cookies you would like to order, or
- Fill out an online order form HERE, or
- Call us at 604-506-0226
how are the cookies packaged?
All cookies are individually wrapped in a clear, self-sealed cello bag with an ingredients label on the back. Each order is placed into a secure box for ease of transport. For an additional fee, we can individually package each cookie and tie it with a ribbon. If you would like the cookies unwrapped, for platter-style serving, just let us know. We also offer custom box gift wrapping.
how much notice is requireD to place an order?
We book up quickly! Make sure to place your order as soon as you know the date of your event (even if you don't know the specifics) to guarantee your desired date. As a general rule, we require a minimum of one week's notice.
how do i pay?
We accept cash or all major credit cards upon pick up. You can also prepay via etransfer, Paypal or you can call 604-506-0226 with your credit card information. For large orders, we require a 50% non-refundable deposit to secure your date.
what are youR hours OF OPERATION?
Our hours of operation and pick up times are Monday - Friday 10 a.m. - 5 p.m. We are closed evenings and weekends in order to spend time with our families. We try to return all messages within one business day.
Do you offer any other products or Gluten-free options?
Vanilla sugar cookies are what we do best and therefore the only option we offer. We have great recommendations to other local bakers for other treats and those with dietary restrictions.